Resumption of normal service
We are pleased to announce that all immigration services are now available. We appreciate your patience during the brief disruption to normal service delivery.
Early closure of Immigration Headquarters
We wish to inform our esteemed Customers and the General Public that Immigration Headquarters will, on Friday, 11th March, 2022, close at 12:00 hours to facilitate the official commissioning of the renovated Customer Service Centre scheduled to take place in…
Customer Service Centre gets a facelift
On 16th March 2022, it will be exactly two (02) years since Zambia recorded its first COVID-19 positive case. Four (04) waves later, the devastating pandemic is still with and is expected to be around for the foreseeable future. As…
New Visa and Permit Fees
Kindly be informed that fees for visas and immigration permits have been revised. This is in line with the Immigration and Deportation (General) (Amendment) Regulations, 2021. The revision has also re-introduced different immigration permit fee structures based on sectors (Private,…
Temporary Closure of Immigration Internal Offices
The Department of Immigration wishes to notify the General Public that Immigration Internal Offices will be closed on Friday, 31st December 2021. This is to facilitate fumigation of the buildings to minimize the chances of exposure to the Corona Virus.…
Temporary closure of Immigration Headquarters
The Department of Immigration wishes to notify the general public that Immigration Headquarters will close at 14:00 hours on Thursday, 4th February 2021. This is to facilitate fumigation of the building and its surroundings to minimize the chances of exposure…
Decentralization of User Account Re-Activation
The Department of Immigration wishes to inform its esteemed customers that the re-activation of user accounts for accessing e-services has now been decentralized. Clients based outside Lusaka can now re-activate their user accounts from the respective Regional Immigration Offices. User…
Temporary closure of Immigration Headquarters
The Department of Immigration wishes to notify the general public that Immigration Headquarters will close at 14:00 hours on Wednesday, 13th January 2021. This is to facilitate fumigation of the building and its surroundings as a mitigating measure to minimize…
Re-activation of user accounts
The Department of Immigration wishes to inform its esteemed customers that all user accounts for accessing e-services have been reset to carry out maintenance works on the e-services platform from 1st January to 3rd January 2021. Those with Employer, Lawyer…